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This Privacy and Cookies Policy (“Policy”) describes how Matchbox XR Ltd (“Matchboxxr,” “we,” or “us”) collects, uses and discloses your personal information. This Policy applies to information we collect when you use our websites (mbxr.io & matchboxxr.com), web applications, contact forms and any other online products and services where this Policy is posted (collectively, the “Services”).We may change the provisions of this Policy at any time and will indicate when changes have been made by revising the date at the top of this Policy.
We encourage you to review the Policy whenever you access the Services to make sure that you understand our information collection, use and disclosure practices. If we make material changes to this policy, we will provide you with additional notice of such changes.On January 7, 2022, Matchboxxr wrote this Policy: (1) to clarify where we may host, process, and transfer data we collect when you use the Services; (2) to inform you of your ability to disable certain types of cookies, other similar tracking technologies, and analytics services.
Matchboxxr's use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.
Specifically, we request official access to:
Matchboxxr's use and transfer to any other app of information received from Miro APIs will adhere to the Use of Data section of Miro's App Development Policy.
Specifically, we request this integration so that you can export content from Matchboxxr to a chosen Miro board and optionally a chosen frame within that board.
Matchboxxr's use and transfer to any other app of information received from Figma APIs will adhere to the Figma Developer Terms.
Specifically, we request this information so that you can embed a Figma frame in your Matchboxxr project.
There are three ways we may collect and use information about you:
1. Information you voluntarily provide
Matchboxxr collects the information you voluntarily provide, such as when you: (1) request access; (2) make an account; (3) participate in events or promotions; (4) send questions or comments via e-mail or live chat to Matchboxxr customer support; (5) apply for a job with us online; (6) participate in research; (7) purchase a product or service; or (8) otherwise communicate with us through or about the Services. Some of this information will be personal information and Matchboxxr will only use it for the purposes for which you provide it.
For example, if you provide your email address when you contact us about a fault, we use your email address to help you with that issue. The types of personal information that you provide may include your name, e-mail address, telephone number, postal address, payment card information, and other contact or identifying information that you choose to provide.
We may also use your email address, provided at sign-up, to ask for feedback, let you know about new features, competitions or offers, or announce company news, etc.
2. Information sent to us by your web browser.
Every time you visit this website/web app we store details of your visit, including your IP address. The use of this data is primarily for statistical and monitoring purposes and helps us to evaluate use and performance and improve the content of the website/web app. For more information please scroll down and and read our Cookies section of this policy.
3. Information generated by your deliberate use of our Services
Matchboxxr stores, processes and maintains projects and files that you create and/or upload using the Services (and possibly also previous versions of your files), including Matchboxxr projects that you create, any uploaded 3D files or images, and other data related to your account in order to provide the service to you.
We do not sell, rent, or exchange the personal information we collect from you with any third parties outside of Matchboxxr without your consent. Where we internally share your personal information among colleagues, they will use your information in a manner consistent with the purposes for which it was collected and consistent with this Privacy Policy and all applicable protection and privacy laws.
We will only disclose your personal information to third parties to: comply with the law or regulatory authorities, enforce or apply our terms of business, protect our rights and those of our users, or with your consent. In such cases we will take appropriate steps to protect your personal information.
Matchboxxr may provide your personal information with third parties we hire to perform support services for us. Where third parties are required to use the personal information we share with them only to perform services on our behalf and to treat your personal information as strictly confidential. Matchboxxr retains the personal information collected on the Website only as long as necessary for the purposes for which it was collected, or as permitted by applicable law.
All the data we collect from you on the Services is protected against unauthorised access. We maintain appropriate security measures and procedures in place in our physical facilities to protect against loss, misuse or alteration of information that we have collected from you on the Services. We will not be responsible for breaches of our security beyond our reasonable control.
Where there are links on the website to other sites, not operated by Matchboxxr, the content of those linked sites is not covered by this privacy policy and is not endorsed by Matchboxxr. These other sites will have separate privacy and data collection practices. We do not have responsibility or liability for these independent policies nor for the content, security or privacy practices of those other sites.
By using the Services, you signify your agreement to be bound by the Matchbox XR Ltd Privacy Policy. If you do not agree with any term in this Policy, please do not use the Services or submit and personally identifiable information.
The Matchboxxr online services may use visitor 'cookies'. These cookies are small files of letters and numbers that our website puts onto your computer if you agree. Cookies enable you to personalise your experience on our site (if these features are available to you). They also help us measure the effectiveness of our external ads and online searches, tell us things like which parts of our website people have visited and their country of origin and provide insights into user behaviour so we can improve our communications and services. And we use them to optimise provided interest-based advertisements online, from what we learn during your website visit.
For more information about cookies visit: www.allaboutcookies.org
However, these cookies do not provide personal information such as name, date of birth, home address, email address or telephone number. Because cookies are used throughout our websites, disabling them may prevent you from using certain parts and features of the sites correctly.
We use the following categories on our websites and other online services:
Strictly Necessary Cookies | Performance Cookies | Functionality Cookies
Some cookies are strictly necessary in order to enable you to use our website and its features correctly. Without these cookies, we would be unable to establish the number of unique users of our website or provide certain essential features.
These cookies collect information about how you use our website, such as which pages you go to most, and web app. This data may be used to help optimise our Services and make them easier for you to navigate. These cookies are also used to let our Affiliates know if you came to one of our websites from an affiliate and if your visit resulted in the use or purchase of a product or service from us, including details of the product or service purchased. These cookies don’t collect information that identifies you. All information these cookies collect is aggregated and therefore anonymous. We may share some of this anonymous, aggregated data with an agency to assist, such as with web design. We'd likely use a third party plugin (e.g. Hotjar) to assist with the collection of some of this data.
These cookies allow our website to remember choices you make while browsing. For example, they may be used to keep track of what featured content has been viewed to avoid repetition. They also allow us to test different design ideas for particular pages, such as our Homepage. We may share some of this anonymous, aggregated data with an agency to assist, such as with web design. We'd likely use a third party plugin (e.g. Hotjar) to assist with the collection of some of this data.
Please get in touch if you have any questions.
These terms and conditions (the "Terms and Conditions") govern the use of https://mbxr.io (the "Site"). This Site is owned and operated by Matchbox XR Ltd. This Site is a software as a service.
By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.
All content published and made available on our Site is the property of Matchbox XR Ltd and the Site's creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.
The minimum age to use our Site is 16 years old. By using this Site, users agree that they are over16 years old. We do not assume any legal responsibility for false statements about age.
As a user of our Site, you agree to use our Site legally, not to use our Site for illegal purposes, and not to:
If we believe you are using our Site illegally or in a manner that violates these Terms and Conditions, we reserve the right to limit, suspend or terminate your access to our Site. We also reserve the right to take any legal steps necessary to prevent you from accessing our Site.
When you create an account on our Site, you agree to the following:
We reserve the right to suspend or terminate your account if you are using our Site illegally or if you violate these Terms and Conditions.
Our Site contains links to third party websites or services that we do not own or control. We are not responsible for the content, policies, or practices of any third party website or service linked to on our Site. It is your responsibility to read the terms and conditions and privacy policies of these third party websites before using these sites.
The Site is in constant development and it is possible features and performance may sometimes be down or contain errors. It is possible projects or uploaded content may be lost temporarily or forever. It is possible your session on the Site may crash or be impaired. It is possible any files or content you create or upload may be seen by others, if you do not take reasonable steps to protect your account files and data.
As the Site is an evolving platform under constant development, new features or enhancements, changes to existing dependencies or other issues may cause bugs that impair the editing, previewing or sharing experience. Matchboxxr will do all reasonably possible to prevent, mitigate or address this. But it is possible you may experience an inconsistent experience and should take this into consideration.
Examples:
Matchbox XR Ltd and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site (except where prohibited by law).
The Site is in constant development and it is possible features and performance may sometimes be down or contain errors. It is possible projects or uploaded content may be lost temporarily or forever. It is possible your session on the Site may crash or be impaired. It is possible any sensitive files or content you create or upload may be seen by others, if you do not take reasonable steps to protect your account files and data.
Except where prohibited by law, by using this Site you indemnify and hold harmless Matchbox XR Ltd and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.
These Terms and Conditions are governed by the laws of the Country of the United Kingdom.
Matchbox XR Ltd may make changes to mbxr.io, such as patches, bug fixes or enhancements. It's possible this may affect the user's experience or cause the changing or deletion of user content. Matchbox XR Ltd is not liable for any consequences of the aforementioned events.
If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.
These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.
Please contact us if you have any questions or concerns. Our contact details are as follows:
michael@matchboxxr.com
Matchbox XR Ltd
124 City Road,
London
EC1V 2NX
You can also contact us through the feedback form link available on our Site.
Effective Date: 9th day of December, 2023